Get Help Fast – Choose the Best Option for You

📩 Submit a Support Ticket  ​

Step-by-Step Guide for Submitting a Support Ticket
Submitting a support ticket is the best way to ensure your request is properly tracked and addressed. Follow these simple steps to submit a ticket through our helpdesk system.

Step 1: Visit the Support Ticket Page







​  






Step 2: Fill Out the Support Request Form

     A ticket submission form will appear. Provide the following details:

  • Name – Your full name

  • Email Address – The best email to receive updates about your request

  • Company Name (if applicable)

  • Subject – A brief summary of your issue

  • Description – A detailed explanation of your concern, including any relevant details such as error messages, steps you’ve taken, and the expected outcome

  • Attachments (if necessary) – Upload screenshots, logs, or any relevant files that may help us understand the issue better

Step 3: Click on "Submit a Ticket"

  • On the helpdesk page, locate and click the "Submit a Ticket" button.


​​​​​​​








🟢 Live Chat Support 

Step-by-Step Guide for Using Our Live Chat Support
Our 24/7 live chat support is the fastest way to get help in real time. Follow these simple steps to connect with our support team instantly.

Step 1: Visit Our Website

Step 2: Locate the Live Chat Icon

  • Look for the chat bubble icon at the bottom right corner of your screen.

Step 3: Click the Chat Icon

Click on the icon to open the live chat window.

Step 4: Start the Conversation

  • After submitting your details, one of our live support agents will join the chat.
  • Explain your issue or question, and our team will provide a solution as quickly as possible.

Step 6: Get Real-Time Assistance

  • Our support team will guide you through troubleshooting steps, provide information, or escalate the issue if needed.
  • If your concern requires further review, we may ask you to submit a ticket for follow-up.

​​​​​​​